Open Today! Sales: 9am-7pmService: 7:30am-6pm

Reviews

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Google Aug 23, 2018
 

Went test drive a q70, later realized that it was the q50s that I really liked. Thanks to Chris Chungg I drove off the lot in style and now my 1996 Toyota is a thing of the pass. Thanks Chris !

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Google Aug 22, 2018
 

This is our second purchase from INFINITI of Lafayette, and the reason is service after the sale. We have been an INFINITI of Lafayette customer since 2015 and this is by far the best car buying experience we've ever had. We visited the dealership to have our INFINITI serviced and left the same day with a new vehicle. Luay went out of his way to find the car we were interested in and had someone get it to us from Baton Rouge the same day. We started discussing cars at noon and by 5:30 that afternoon we were leaving with our new car. It was delivered, detailed, all paperwork final in just a few hours. Now that is service. Luay did an outstanding job making us feel welcome and important. The folks at this dealership know how to treat people, that will keep us coming back everytime. The service they provide is without a doubt far superior than other dealer I have experienced.Thank you Luay

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Facebook Jul 31, 2018
 

Great customer service! Christopher and Luay were patient and professional.

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Google Jul 30, 2018
 

This has BY FAR been my BEST car buying experience!!! Brock and Chris worked me in at the last minute and the process was quick and easy!!! The team there is welcoming and polite!!! I am a customer for life???????

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Google Jul 24, 2018
 

Excellent car buying experience. We were able to buy our car here because of the courtesy trade offer. We sold our vehicle out right, but INFINITI of Lafayette did all the paperwork for the other couple that bought our vehicle. We saved on taxes just like trading in the vehicle.

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INFINITI of Lafayette

Welcome to
INFINITI of Lafayette

Brand

Every automotive brand likes to tout that their cars have the most impressive capabilities, their dealerships the best service, and their drivers the greatest level of satisfaction. What brand actually ranks at the very top in many of these categories, however? INFINITI has received a multitude of accolades for their commitment to high quality customer care and awesome lineup of luxury cars and SUVs, proving that they are achieving award-winning brand excellence. INFINITI of Lafayette is proud to be a part of the whole that has elevated INFINITI to a place of prominent achievement.

INFINITI is Number One in J.D. Power’s Customer Satisfaction Index

When it comes to customer satisfaction, INFINITI ranked at the very top of J.D. Power’s Index that measures five categories: service advisor, vehicle pick-up, service facility, service quality, and service initiation. INFINITI achieved a CSI score of 876 on a 1,000 point scale, which marked a 48-point increase over the industry average and 14 point advantage over the premium segment average of the auto industry. Their largest improvement from 2017 came in the Service Advisor category. INFINITI earned these honors by focusing on delivering an exceptional experience to every customer through every step of the purchasing process and vehicle lifespan. A luxury brand should provide luxury service, and that is exactly what INFINITI strives for. A strong network of retailers and a variety of policies and programs (high hospitality standards, training programs, and multiple touchpoint reviews) bolster their rankings as well. INFINITI of Lafayette proudly contributes to this culture of excellent customer care, and when you visit our dealership, we will ensure that you enjoy an experience on par with what is expected from our award-winning brand.

ACMI’s Trusted Automotive Brand Study Puts INFINITI at the Top

Two of ACMI’s 2018 Trusted Automotive Brand Study awards were granted to INFINITI: Most Trusted Luxury and Most Improved Luxury. This makes them the only brand in the luxury segment to be named with these two distinctions. Trust as a luxury brand isn’t necessarily easy to secure, but INFINITI owners trust in the confidence of their cars and retailers. This study was conducted with a sample of 2,500 owners from 34 brands, giving a comprehensive picture of where customers place their faith. INFINITI of Lafayette certainly works to earn the trust of our customers through our quality cars and friendly staff. Visit us today and we will prove that award-winning trust makes a big difference in the process of buying a new car.

The INFINITI Lineup is Decorated with Awards

Beyond exemplary customer service, INFINITI is constantly working to give customers an improved automotive product every single year. This work has paid off in a number of accolades including INFINITI’s Certified Pre-Owned Program being named an Autotrader 10 best Luxury CPO Program for 2018. Furthermore, the INFINITI QX80 won Best in Class Full-Size SUV in the 2018 New England Motor Press Association Winter Vehicle Awards. Further still, the INFINITI QX60 and QX80 were named winners in the 2018 AutoPAcific vehicle satisfaction awards. INFINITI of Lafayette has these decorated vehicles and many other fantastic options from the INFINITI lineup. In addition, you will find a variety certified pre-owned INFINITI cars that offer great value. Our friendly sales team will happily field any questions you have about what we have in stock, so don’t wait any longer and come visit us today!

Take Advantage of Award Winning Brand Excellence at INFINITI of Lafayette

INFINITI of Lafayette takes the high standards of the INFINITI brand seriously, evidenced by our nearly 5/5 star Google rating. From sales to service, we do everything we can to satisfy our customers demands. Our comprehensive inventory includes your favorite INFINITI models: the Q50, QX30, QX60, and more! We will continue to provide the people of Southern Louisiana and beyond with great service and fantastic INFINITI cars and SUVs. Visit our dealership today and experience what award winning brand excellence is all about!

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225-753-4433

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6201 Johnston St • Lafayette, LA 70503

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Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7am-6pm

INFINITI of Lafayette

6201 Johnston St Lafayette, LA

Phone: 225-753-4433

http://maps.google.com/?q=6201%20Johnston%20St%2C%20Lafayette%2C%20LA%2070503

Parts

Phone: 337-210-7214

6201 Johnston St Lafayette, LA

Sales

Phone: 337-210-7312

6201 Johnston St Lafayette, LA

Service

Phone: 337-210-7122

6201 Johnston St Lafayette, LA
30.1596726 -92.084345
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INFINITI of Lafayette
INFINITI of Lafayette
6201 Johnston St
Lafayette, LA, 70503 US
225-753-4433
https://di-uploads-development.dealerinspire.com/infinitioflafayette/uploads/2018/08/INFINITIofLafayetteOGImage.png
INFINITI of Lafayette 30.1596726, -92.084345.