On the weekend of 4/16/21-4/17/21 I was in town for a wedding when the alternator in my FX45 went out on my way back to my hotel after the reception around midnight. The next morning I got in touch with INFINITI of Lafayette as soon as they opened, and they were able to get an alternator in and replace it before close of business Saturday. Cassie was my service advisor and she did an awesome job taking care of me and the car, I’m greatly thankful to INFINITI of Lafayette and their entire service department for being able to ...
Mr. Nick Hill is an amazing Saleman!! From the beginning to the end. He went over and beyond to make sure everything went smooth. Thank You Nick ! I'm loving my QX80.
I would like to say no one is perfect everyone sometimes gets the raw end of a deal in life. But I believe It shows a lot about a person or business who is willing to correct that wrong and I have to say Amanda with infinity Will make sure you will be happy with anything pertaining to the services infinity has to offer she works hard for the customer she has proven this to me although she is a infinity employee she will go above and beyond for the customer. Look forward to seeing you Wednesday Amanda and I ...
Always get a good deal
Even though I didn’t purchase my vehicle from them they were very nice & quick when I brought my car in for service. I will be purchasing from them next time.
I drove from Baton Rouge to buy my Acura here.. Kayla Bouy was my sales lady and she was great ! It was pretty much a no nonsense deal , easiest car buying experience I’ve had. I’d do it again if I had to.. Thank you !!
Calvin pleasant, friendly and about BUSINESS!!! "NO GAMES " THANKS !!!🥰🥰
The overall staff was absolutely amazing in helping me purchase my car. Their professionalism, generosity, assurance and guidance was impeccable! I recommend INFINITI of Lafayette to anyone who is looking to purchase a car whether it is new, pre-owned or used. Special thanks to my salesman Mr. Michael Lacour for a smooth transition!
We just purchased a QX50 from Infinity with the help of Mr. Luay. What a pleasant experience. He is so knowledgeable and easy to work with! We know we will Love this beautiful vehicle for many years to come.
I just purchased my third INFINITI last weekend. My experience was a little different this time because I found my car online and negotiated from New Orleans! I was a little hesitant at first, but my sales rep, Justin Nelson, reassured me that everything would be as we had already agreed upon and he would have everything prepared for me. It was actually one of the best experiences that I’ve had buying a car!
Michael Lacour was my guy!!! Very helpful and was there to answer all of my questions! Made my first time car buying experience an amazing one! Sharon was also very helpful as well!
I had an amazing experience with INFINITI of Lafayette. Michael Lacour was my salesman. Their entire team made this transaction seamless. I highly recommend this dealership. 😀😀😀😀
I bought my Acura TLX yesterday and what a great car. Luay the salesman was so pleasant to work with. And Sharon the lead person there was terrific in making sure everything was perfect on selection and giving me updates on when my new car would be coming in. Thank you Luay and Sharon for making my experience of buying a new car very satisfying. Recommend Acura of Lafayette highly. I’m 68 years old and have bought many cars. This was by far my best experience when making a decision to buy a new car. Thank You again.
We worked with Beau and he was fantastic!!! the entire team was very helpful and informative.!!
Great experience. Worked with Beau Schwegmann
Worked with Michael Lacour over at Acura and he made everything so simple and pleasurable! Def recommend you ask for him and let him take care of your car buying needs!
Amanda and the Service Department are awesome!!!! Extremely knowledgeable and accommodating. And in Sales, Sharon is wonderful!!!!!
Great location and super friendly staff!
Calvin is personable & knowledgeable about his vehicles. He greeted us at the door and had set aside for us 2 vehicles to test drive. He’s as honest as can be. We highly recommend him
After 3 failed attempts at purchasing a vehicle from other dealerships, Mike and his team at InfinitiLafayette came through for us. No pushy sales tactics just awesome transparency with any pre-existing concerns with the vehicle. With a 3 hour drive to pick it up, Mike had everything ready for us and we were in and out in under 30 minutes.
Awesome service and great people!!
My husband and I were anxious and nervous to shop anywhere for a vehicle outside of Jennings or away from our favorite salesman. We are so grateful and impressed with the way INFINITI of Lafayette greeted us and treated us through our shopping experience. The INFINITI QX 60 we purchased was exactly what I had hoped and wished for. Nick Hill and Calvin Labbe were exceptionally courteous and considerate of our needs. They did not rush us or pressure our decision. We were very impressed with Business Manager, Chris Sneed. Chris made certain we were introduced to the service manager, Chris ...
The best place to purchase your new INFINITI. Luay was my salesman and was very knowledgeable about the vehicle I wanted. He spent much time with me answering my questions and showing me explaining all the different features on the vehicle. The sales manager, Brock, worked above and beyond getting me the best price available on my QX80 Sensory. They were both willing and available on and off the clock for any concerns I had.
Treyvon made my buying experience one the easiest car buying experience. I told him what I needed and he delivered without hesitation. Thank you again!
Can’t say enough good things about the customer service at INFINITI!! Jordan, Mike, and Chris were fabulous to work with. They made the process as easy as possible. Very informative and super courteous. Love my car and couldn’t be happier with how things went at the dealership!! Thank y’all!!
Excellent sales staff and management!!
Treyvon was great, he helped me get a great car
Best car buying experience we have had ! No hassle pricing, great offer on trade in. Salesman Luay ,Tori, and Justin were all great to work with and went above and beyond to make it a quick easy process. Thanks again!
Go see Ramey! He was patient, kind and accommodating. Really enjoying my new vehicle and appreciate the team at INFINITI of Lafayette.
The service department was great to work with. It was quick and efficient in a safe manner! I will definitely be back for service here.
The selection of vehicles to choose from. The sales team is incredible. Financing personnel as well. The dealership is beautiful, clean and has many extras to offer as you wait to drive away. It’s simply perfect. They feel like extended family.
Very clean facility. The service manager was very knowledgeable. Luay is always very friendly and a pleasure to be around, and my car is always cleaned when it is returned.
Everyone was very polite and professional. I will be a repeat customer.
Friendly! Work Always on time!
Professional And Courteous Service
This is my third vehicle with INFINITI of Lafayette! I trust the staff sales and services departments to be true to their word. They have earned my loyalty as a lifelong customer!
My QX60 was purchased new with INFINITI of Lafayette and all service has been performed here! I must say, when I look to purchase a new vehicle, service is the most IMPORTANT aspect of where I buy...and the service at INFINITI of Lafayette is nothing short of AMAZING! They are fast, efficient and thorough and accommodate my needs always! Cannot recommend them enough!!! LOVE INFINITI of Lafayette and Amanda Bourque in Service!!!
We purchased our first INFINITI today. A beautiful low mileage QX80. The service Lua and his staff were beyond anything I’ve ever experienced. They may the purchase of my truck very easy and non-stressful and went out of their way to get me the truck I’ve always wanted. I’m so grateful
I was really nervous financing my first car. Ramey and the rest of the staff made the whole buying experience very easy and hassle-free. I couldn't have asked for better service. Thank you!
INFINITI has real good cars
Mr. Luay treated me as if he had known me for years. He thrives on treating customers like first class citizens. We are very satisfied with our new vehicle. Thanks again Luay for making that happen.
First class dealership. Very professional employees from salesman to service men. I love my INFINITI!!❤️
The most pleasant car buying experience ! The entire team was very Friendly. Luay was our salesman, he was a pleasure & very knowledgeable ! Most definitely recommend car shopping at INFINITI of Lafayette 😊
Huge thank you to Luav and all of the staff for being so professional, accommodating and efficient. The service I received here was nothing short of amazing and I look forward to a long relationship with them! Highly recommend.
Rode in a infinit car already, rides so smooth, luxury car
Service department is amazing!
Mr Luay was my salesperson! He is very friendly & knowledgeable, & has the best sense of humor. He made me feel comfortable about purchasing my vehicle.My husband and I explained that we needed a bigger vehicle for our family. Mr Luay worked very hard to get me a Qx60, which I absolutely love🥰🥰 the whole staff were friendly. Mr Luay treated my family like his own.,& I'll be forever grateful for his warming welcome at infinity of Lafayette!! Thanks Mr Luay you're definitely the man with a plan!!!!
Staff was soo friendly and no pressure, would definitely go back! Easy to work with
Great staff and service department. Always courteous and helpful. Our salesman Luay was very informative and a pleasure to work with. This is our 3rd INFINITI from INFINITI of Lafayette and it won’t be our last.
By far the easiest stress free car buying experience in decades. We were in good hands with Luay Alshehabi getting us the right vehicle at an amazing price, couldn’t be happier. Thanks Luay!!
I love my Lafayette Dealership. I never have a problem getting in, to have my vehicle serviced. The sales people are always nice and friendly. The service there is excellent!
I would like to thank the wonderful staff at INFINITI of Lafayette for the wonderful buying experience and all the help ya'll gave when buying my vehicle. I can't tell you how much I appreciate what ya'll done for me.
I really like the friendly sales people . I went on May 22 ,and I brought a 2011 GMC Acadia . I just love my SUV , the only thing is that my Air condition on the passages side don’t blow cold air . I went back on May 23 to tell them about . I was told that the machine to check the air condition was broke , that they was waiting for the man to come out and fix it . I waited for the call , well I went back last week to see if the machine was working . It was and they checked my air condition . ...
I definitely recommend INFINITI of Lafayette to anyone looking to purchase a new vehicle. Mr. Luay was my sales person, and was very helpful and knowledgeable. He spent a lot of time with myself and my daughter showing us all the great features of our brand new QX60. He also contacted me shortly afterwards to make sure everything was going well, as did the new car sales manager, Sharon. My dealings with Chris, the finance manager, were excellent and stress-free. What a great team of people to work with! If anyone is thinking about purchasing an INFINITI, please go see ...
Thank you to Luay for a great buying experience . Love my Ford flex.awesome group of people .if your in the market for new or used check them out
We loved our experience with INFINITI of Lafayette. No pressure. Felt like we were getting a great car for a great price. Bought a QX60. We even brought them jelly when we picked up the vehicle.
We had the BEST experience when purchasing our new vehicle!!! No pressure and Luay, our salesperson, was very knowledgeable and explained everything. When you go by INFINITI of Lafayette, ask for Luay, he will take great care of you!!!
Great place to work, amazing place to shop. 5 STARS in my book!
Nice facility. Treyvon took time with us. Very easy to talk to and made us feel relaxed. I love my Q50 30Edition.
Great service and friendly & courteous staff, especially Mr. Cedric in Service Dept. Very kind hearted and he makes you feel very important at Infinity in Lafayette!
Pleasant comfortable waiting area....great snacks.... friendly and courteous staff
I would highly recommend INFINITI of Lafayette! As a second time buyer, I am very pleased with their products, facility, service and staff!🙌
I would highly recommend INFINITI of Lafayette. As a second time buyer, I am very pleased with the product, facility, service and staff!
I would highly recommend this dealer to anyone looking for a new or used vehicle. I had the "new guy" Gus and was very happy with the service he provided to me and my family to make our purchase experience smooth!
I love my new INFINITI !!! Thank you Luay for making a dream of mine come true !!!
We recently purchased a 2020 QX50 for my wife. Justin Nelson was our sales rep and he was excellent to work with. I've purchased 7 vehicle in my lifetime and this was by far the best experience. Look forward to the complimentary service!
I appreciate my sales associate, Ramey. He was honest, straight forward, non pressuring and supportive . Awesome service !!
I had a wonderful experience at INFINITI of Lafayette! Ramey Savoie was such a pleasure to work with and did everything to make my car shopping easy, convenient and stress free! He was very accommodating with me living an hour away! I would definitely recommend him to anyone looking for an Infinity! Thanks for making this so easy!
Treyvon helped me get into my new car today! He went the extra mile with me working out my deal mostly over the phone for my convenience and answered all my questions and concerns over the course of a few days until we had it perfect. Great service! Go see him!! Worth my hour and a half drive!
Bill Jones was wonderful and made the purchase of my new INFINITI seamless. I highly recommend him. I’ve been hearing for a long time about how great their service was at this dealership and I’m thankful to have finally experienced it for myself.
Everyone at Infinity of Lafayette has been informative, supportive and very friendly!! Starting with our wonderful salesman Luay to the sales manager Sharon, my husband and I were very pleased with the buying experience. I had an issue with scratches on an exterior window and the service department has also been very helpful and professional. Top Notch all around sales and service!!
great place , great product.
A special thanks to our salesman Luay Alshehabi for being so knowledgeable and making our experience the best it could be!! I also would like to thank the entire staff for being so friendly and making us feel welcome!! ❤
Absolutely the best salesman that I've ever had!! and the staff was so friendly and eager to help with anything.. Thanks to them all.. especially Luay!!
Luay is an amazing salesman. He was very knowledgeable and honest. The whole dealership was very friendly and easy to work with. Thank you Luay!
Luay was an amazing salesman. He was knowledgeable and honest. The whole dealership was friendly and easy to work with. Thanks for all the help Luay! I’m loving my QX50.
Thanks to Luay and the amazing team work my wife and I have the QX60 we have been dreaming of. The Best buying experience we ever had. Felt like royalty. He listens, answers all questions and makes sure you leave in the car of your dreams. Not pushy or in a rush and has your best interest 1st. We will see you in 2020 to make us a 2 car infinity family. So very happy 😃 thanks so much LUAY.
Lust Alshehabi was very professional with me while buying a car. Thanks and have a blessed day brother : )
Great place to deal . Was a very smooth transition to owning a new Infinity . My special thanks to Luay and Kristie Larry Mayard😀
Absolutely amazing service. Treyvon Thomas, my sales person was great. He never made me feel rushed at any time. I would definitely recommend him and INFINITI. #LOVEMYQX50
Trevon made our experience easy and actually enjoyable! The sales manager was friendly and the whole staff was lovely. I will send any one I know Trevon’s way! He’s a keeper👍🏼
I Highly recommend buying a car from INFINITI Of Lafayette! I received Excellent service from salesman Treyvon. He was very helpful and professional. I am a very satisfied customer.
We highly recommend Infinity of Lafayette. The staff was very professional and courteous. The sales manager, Sharon, was knowledgeable and persistent in locating the vehicle we were looking for. Our sales consultant, Treyvon Thomas, was exceptional! He truly takes pride in his work and has great work ethics. He kept us informed throughout the process of purchasing our car. His smile, friendly personality ,and his honesty made us feel comfortable. We had a wonderful experience.
Top attention and communication given to us by Luay and Sharon. They made certain we were extremely satisfied and happy with our new buy. Thanks for making this experience pleasurable.
Me and My mom couldnt express enough our deepest gratitude to Mr. Luay who made it possible for us to have our first INFINITI. It was love at test drive. Mr. Luay is a such a genuine person and we felt very at ease from the moment we walked in in the dealership. We never felt being pushed to purchase right away. Everybody in INFINITI Lafayette were very professional. We walked in around 10 AM, everything was finished around 1PM driving our new ride. Highly recommended. Till next time.
Michael was super helpful and patient during my car buying experience. He answered all of my questions promptly and was very professional. I'm really enjoying my new car!
Luay was an amazing salesman. He was knowledgeable and honest. The whole dealership was friendly and easy to work with. Thanks for all the help Luay! I’m loving my QX-60
Thank you to Luay, Sharon, Chris, and Edwin with the purchase of my pre-owned vehicle! I am extremely happy with the service they provided! They all went above and beyond! THANK YOU ALL! YOU ALL ARE FANTASTIC!
Luay Alshehabi's level of customer service was the deciding factor in choosing INFINITI of Lafayette for our new QX60! Having completed extensive online research before visiting the dealership, we ultimately based our decision on the customer service we received. Luay's level of knowledge, patience and honesty made our decision to purchase locally an easy one. Thanks for a first class car buying experience. I wouldn't hesitate to recommend Luay and INFINITI of Lafayette to anyone looking for a beautiful vehicle and exceptional customer service. Joseph & Jeanette C.
We choose Infinity of Lafayette for the friendly staff and the knowledge that was given at the time of looking for the vehicle that fits our family.
5 ⭐️ Yes........ My wife Josie just purchase a QX 60 from Luay. He was easy to deal with and very knowledgeable on the vehicle she wanted. He took his time showing her all the options and features he had to offer. We both was very comfortable dealing with Luay on the purchase and highly recommend Luay as on of the best salesmen we ran across.
Mr. Luay Alshehabi is an amazing salesman. I'm so glad I chose INFINITI of Lafayette. My buying experience was quick and enjoyable.
Salesman was polite, professional and did not waste my time
Luay was high energy, professional & extremely knowledgeable! He gave one hundred percent attention to me & my husband , listened & addressed each of our questions and concerns. I highly recommend Luay and Lafayette INFINITI. Love my new QX 60!
Special thanks to Luay and Chris for working hard for Me and also the service technicians and Everybody else There I'm A Satisfied and Grateful Customer
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