Customer Testimonials

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DealerRater Feb 5, 2019
 

JUST PURCHASED A 2019 Q60 & THE OVERALL EXPERIENCE WAS AMAZING!!!! OUR SALESPERSON LUAY WENT ABOVE & BEYOND TO GET US IN THE VECHILE WE WANTED. THANKS TO THE ENTIRE STAFF FOR MAKING OUR EXPERIENCE GREAT!!!!

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Google Jan 29, 2019
 

I bought my first ever INFINITI in January 2019. Well I honestly did not think or expect to be treated the way I was treated. I felt that it was all about me and my family the entire time I was there and every time I went there I felt it was always about me and my family. Even when I would just talk to my salesman over the phone he was never pushy or made me feel uncomforatble or anything again it was all about me and my family and what I wanted. Michael was my salesman and he was absolutely AMAZING! Again I had no idea what people meant when they said it is a Luxurious dealership well I definitely found out what they meant. It is all about the customer and customer service! I spent over a few months looking and went to a few Luxurious dealerships and I have nothing bad to say about INFINITI of Lafayette at all. They worked with me on everything and I am so happy I decided to go with INFINITI!

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Google Jan 22, 2019
 

I drove over 80 miles to purchase my vehicle from INFINITI of Lafayette and was well worth the trip. My salesman, Andrew F was very helpful and patient during the process and took his time in answering the many questions I had. Worth the trip, I am a satisfied customer and will be back.

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Google Jan 16, 2019
 

Mr. Luay Alshehabi helped me purchase a vehicle at INFINITI of Lafayette. He is the #1 INFINITI salesman in the entire country and it shows in his professionalism, helpfulness and willingness to make a great deal. I highly recommend using Luay as your next car salesman.

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Cars Jan 4, 2019
 

Mr. Luay was very patient with us and answered all our questions and explained many features in the car. He is Very knowledgeable of the vehicles and their features. He made sure that we didn’t leave the dealership unless we were totally satisfied. The customer service was excellent. If only all businesses has customer service like this dealership.

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Cars Jan 4, 2019
 

Mr. Luay was very patient with us and answered all our questions and explained many features in the car. He is Very knowledgeable of the vehicles and their features. He made sure that we didn’t leave the dealership unless we were totally satisfied. The customer service was excellent. If only all businesses has customer service like this dealership.

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Cars Dec 31, 2018
 

Staff was excellent in aiding a blind veteran through the whole car buying experience. Mr. Luay had super excellent phone communication skill. He is sincere in his caring about his customer. We are very pleased with this purchase. Mr Chris was excellent in aiding the veteran with the proper signing of finance pages. The Manager was extra helpful, with aiding us in accommodations for our stay overnight. The whole staff even gave us history on the local culture. What a wonderful experience. It was well worth the trip. They truly made the veteran happy and secure with his new purchase.

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Cars Dec 31, 2018
 

Staff was excellent in aiding a blind veteran through the whole car buying experience. Mr. Luay had super excellent phone communication skill. He is sincere in his caring about his customer. We are very pleased with this purchase. Mr Chris was excellent in aiding the veteran with the proper signing of finance pages. The Manager was extra helpful, with aiding us in accommodations for our stay overnight. The whole staff even gave us history on the local culture. What a wonderful experience. It was well worth the trip. They truly made the veteran happy and secure with his new purchase.

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Google Dec 31, 2018
 

Taylor consistently provides the most professional and helpful customer service to our family! He went out of his way to help our us when we had car issues on the way to Baton Rouge! Thanks to Bill also!

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Cars Dec 21, 2018
 

I would to thank my salesman Luay for being so nice and courteous, he made buying a vehicle easy and hassle free. I was very comfortable with him. I will recommend him to my friends and family. Thank u Luay and keep up the good work, may GOD bless you. U are the best .

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